SHIPPING & RETURNS

Shipping Policy

When will I receive my item?

We aim to ship all orders 2-5 days from receipt of payment. You should receive your order 3-5 working days after that depending on the shipping method you have chosen. Packages are sent via Royal Mail or Parcel Force. You will receive an email update once we have dispatched your item(s). All prints are packaged to prevent damage. Delivery charge starts at £2.99 and goes up to £19.99 depending on the size and weight of your order.

Return & Exchange Policy

What if my order is faulty or damaged?

Should you receive faulty or damaged goods please return them and we will do our best to help. (Please note it is the customers responsibility for return postage.) 

What is your refund or exchange policy?

If you are not happy with your purchase for whatever reason you have the right to a refund within 14 days of receipt of goods. (Please note it is the customers responsibility for return postage and the product must be in perfect condition). This excludes commissioned artwork, originals and personalised prints. Prints are designed and personalised with your choice of typography and printed on-demand. Therefore I can not accept returns, unless they arrive damaged or defective. 

HANNA BUCK

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